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Location US-MD-Baltimore
ID 2024-1199
Position Overview: The Travelling Associate Practice Development Manager (TAPDM) is responsible for driving NeuroStar Treatment Session (NSTS) volume and revenue growth within existing customer accounts that are contracted through a price per use model. The TAPDM supports our territory assigned development managers and is expected to travel up to 70% of the time as part of their responsibilities. The TAPDM is expected to demonstrate professionalism and a commitment to excellence at all times, while also exhibiting a high level of ethical behavior. The TAPDM is also expected to produce a sales volume of NSTS at or above his/her assigned quota and meet corporate performance objectives. The TAPDM must deliver excellent customer service and function on a high level as a business and practice consultant, and must cultivate and maintain strong relationships with his/her Area Sales Managers (ASMs) and Clinical Training Manager (CTMs). The TAPDM must also exhibit effective organizational, communication and territory management skills, submit expenses regularly, and adhere to all corporate protocols and regulatory and compliance guidelines.   Essential Duties/Responsibilities: • Responsible for increasing customer utilization of NSTS and meeting assigned territory sales goals. • Completes all necessary Sales Training requirements and gains familiarity with all information, data, protocols, regulations and resources necessary to effectively carry out the duties of the TAPDM job function. Obtains clinical certification to train customers on proper operation of NeuroStar system and use of TrakStar software. • Conducts regular business reviews with existing customers to identify opportunities for growth and areas for NeuroStar program improvement. • Implement the 5 Stars success program to measure ability and track success with each practice. • Provides a high level of ongoing customer service to all customers and proactively leverages all available resources in support of his/her accounts. • Participates in regular one-on-one conversations with Regional Practice Manager (RPM) to review: previous and upcoming week’s activities with a strong focus on revenue generating activities, progress towards sales goals, individual customer needs, ongoing strategies to drive business and volume growth, key appointments in which RPM’s involvement may be required, etc. • Works closely with RPM to achieve agreed upon performance and professional development goals, participates in regular field rides and performance reviews, and remains receptive to all coaching and suggestions for improvement provided by RPM. • Completes all required administrative and reporting duties consistently and in accordance with established deadlines. • Manages all training needs of customers throughout assigned territory and coordinates clinical training events with the region’s CTMs. • Works closely with local ASMs to stay informed of potential sales to new customers. • Utilizes and leverages all resources and personnel available to the PDM in order to enhance customer support and satisfaction. • Uses sales analysis reports to track and manage his/ her territory and identify opportunities for sales revenue growth. • Manages key customer relationships in an evolving business environment; frequently identifies opportunities that could emerge into grander scale opportunities as well as best practices in customers that they share within and across the regions • Maintains familiarity with the process of directing customers to the Medical Affairs team for requests for medical information and clinical study support through the Investigator Initiated Trial program. • Works with Customer Support team to meet the needs and requests of all customers on a daily basis. • Partners closely with Clinical Training team to ensure that all clinical directives and protocols are followed properly. Reaches out as needed to the Clinical Training team to provide relevant feedback and seek guidance as clinical questions and/ or concerns arise in the field. • Utilize NS marketing materials to strategically partner with customers to grow the awareness inside the brick and mortar as well as the cyber storefront to highlight brand awareness and treat more patients. • Works with Reimbursement team to provide reimbursement support to all customers. • Participates in special projects, feedback committees, assigned activities, etc. as needed/ requested. • Complies with all laws, regulations and company policies relevant to his/her responsibilities. Remains compliant with the budget guidelines provided by the Company relating to travel, entertainment and other expenses. Maintains knowledge of compliance requirements for both the company as well as within our industry. • Other Duties as needed or required   Knowledge, Skill, and Abilities: • Excellent communication and presentation skills. • Strong interpersonal and organizational skills. • Understand how to execute internal and external marketing plans to drive patient and brand awareness on the local level • Understanding of requirements for implementing a new/disruptive technology within a practice. • Computer proficiency in email, presentation programs, word processing, spreadsheets, Salesforce.com or similar CRM system. • Ability to recognize problems and take corrective measures.   Education and Experience: • Bachelor’s Degree in sales, marketing, or similar field required. • Prior experience in a sales related role that had quotas and involved growing accounts preferred. • Demonstrated success in building and maintaining customer relationships. • Experience planning, operationalizing and supporting new service lines/ therapeutic treatment programs from the ground up. • Proven ability to achieve assigned sales goals and revenue targets. • Experience working in a highly regulated industry and complying with strict regulations, policies and procedures. • Valid Driver’s license.   Preferred Skills: • If Pharma or Biotech background, preference for experience in a biotech “Buy and Bill” model. Call points most applicable - gastroenterology, neurology, rheumatology, dermatology or oncology either in office or hospital setting.   Physical Requirements: Standing/Sitting: 100% combination Walking/Bending/Stooping: 100% combination Lifting Requirements: Able to lift to 25 pounds Travel by air, rail, auto (% of time): Able and willing to travel up to 70% of the time.   *Applicants must be authorized to work for any employer in the US. We are unable to sponsor or assume responsibility for employment visa/work authorization at this time. Neuronetics is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Neuronetics makes hiring decisions based solely on qualifications, merit, business needs at the time.
Category
Sales
Position Type
Regular Full-Time
Location US-MN-Minneapolis
ID 2024-1198
Position Overview: The Travelling Associate Practice Development Manager (TAPDM) is responsible for driving NeuroStar Treatment Session (NSTS) volume and revenue growth within existing customer accounts that are contracted through a price per use model. The TAPDM supports our territory assigned development managers and is expected to travel up to 70% of the time as part of their responsibilities. The TAPDM is expected to demonstrate professionalism and a commitment to excellence at all times, while also exhibiting a high level of ethical behavior. The TAPDM is also expected to produce a sales volume of NSTS at or above his/her assigned quota and meet corporate performance objectives. The TAPDM must deliver excellent customer service and function on a high level as a business and practice consultant, and must cultivate and maintain strong relationships with his/her Area Sales Managers (ASMs) and Clinical Training Manager (CTMs). The TAPDM must also exhibit effective organizational, communication and territory management skills, submit expenses regularly, and adhere to all corporate protocols and regulatory and compliance guidelines.   Essential Duties/Responsibilities: • Responsible for increasing customer utilization of NSTS and meeting assigned territory sales goals. • Completes all necessary Sales Training requirements and gains familiarity with all information, data, protocols, regulations and resources necessary to effectively carry out the duties of the TAPDM job function. Obtains clinical certification to train customers on proper operation of NeuroStar system and use of TrakStar software. • Conducts regular business reviews with existing customers to identify opportunities for growth and areas for NeuroStar program improvement. • Implement the 5 Stars success program to measure ability and track success with each practice. • Provides a high level of ongoing customer service to all customers and proactively leverages all available resources in support of his/her accounts. • Participates in regular one-on-one conversations with Regional Practice Manager (RPM) to review: previous and upcoming week’s activities with a strong focus on revenue generating activities, progress towards sales goals, individual customer needs, ongoing strategies to drive business and volume growth, key appointments in which RPM’s involvement may be required, etc. • Works closely with RPM to achieve agreed upon performance and professional development goals, participates in regular field rides and performance reviews, and remains receptive to all coaching and suggestions for improvement provided by RPM. • Completes all required administrative and reporting duties consistently and in accordance with established deadlines. • Manages all training needs of customers throughout assigned territory and coordinates clinical training events with the region’s CTMs. • Works closely with local ASMs to stay informed of potential sales to new customers. • Utilizes and leverages all resources and personnel available to the PDM in order to enhance customer support and satisfaction. • Uses sales analysis reports to track and manage his/ her territory and identify opportunities for sales revenue growth. • Manages key customer relationships in an evolving business environment; frequently identifies opportunities that could emerge into grander scale opportunities as well as best practices in customers that they share within and across the regions • Maintains familiarity with the process of directing customers to the Medical Affairs team for requests for medical information and clinical study support through the Investigator Initiated Trial program. • Works with Customer Support team to meet the needs and requests of all customers on a daily basis. • Partners closely with Clinical Training team to ensure that all clinical directives and protocols are followed properly. Reaches out as needed to the Clinical Training team to provide relevant feedback and seek guidance as clinical questions and/ or concerns arise in the field. • Utilize NS marketing materials to strategically partner with customers to grow the awareness inside the brick and mortar as well as the cyber storefront to highlight brand awareness and treat more patients. • Works with Reimbursement team to provide reimbursement support to all customers. • Participates in special projects, feedback committees, assigned activities, etc. as needed/ requested. • Complies with all laws, regulations and company policies relevant to his/her responsibilities. Remains compliant with the budget guidelines provided by the Company relating to travel, entertainment and other expenses. Maintains knowledge of compliance requirements for both the company as well as within our industry. • Other Duties as needed or required   Knowledge, Skill, and Abilities: • Excellent communication and presentation skills. • Strong interpersonal and organizational skills. • Understand how to execute internal and external marketing plans to drive patient and brand awareness on the local level • Understanding of requirements for implementing a new/disruptive technology within a practice. • Computer proficiency in email, presentation programs, word processing, spreadsheets, Salesforce.com or similar CRM system. • Ability to recognize problems and take corrective measures.   Education and Experience: • Bachelor’s Degree in sales, marketing, or similar field required. • Prior experience in a sales related role that had quotas and involved growing accounts preferred. • Demonstrated success in building and maintaining customer relationships. • Experience planning, operationalizing and supporting new service lines/ therapeutic treatment programs from the ground up. • Proven ability to achieve assigned sales goals and revenue targets. • Experience working in a highly regulated industry and complying with strict regulations, policies and procedures. • Valid Driver’s license.   Preferred Skills: • If Pharma or Biotech background, preference for experience in a biotech “Buy and Bill” model. Call points most applicable - gastroenterology, neurology, rheumatology, dermatology or oncology either in office or hospital setting.   Physical Requirements: Standing/Sitting: 100% combination Walking/Bending/Stooping: 100% combination Lifting Requirements: Able to lift to 25 pounds Travel by air, rail, auto (% of time): Able and willing to travel up to 70% of the time.   *Applicants must be authorized to work for any employer in the US. We are unable to sponsor or assume responsibility for employment visa/work authorization at this time. Neuronetics is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Neuronetics makes hiring decisions based solely on qualifications, merit, business needs at the time.
Category
Sales
Position Type
Regular Full-Time
Location US-NY-New York City
ID 2024-1197
Position Overview: The Travelling Associate Practice Development Manager (TAPDM) is responsible for driving NeuroStar Treatment Session (NSTS) volume and revenue growth within existing customer accounts that are contracted through a price per use model. The TAPDM supports our territory assigned development managers and is expected to travel up to 70% of the time as part of their responsibilities. The TAPDM is expected to demonstrate professionalism and a commitment to excellence at all times, while also exhibiting a high level of ethical behavior. The TAPDM is also expected to produce a sales volume of NSTS at or above his/her assigned quota and meet corporate performance objectives. The TAPDM must deliver excellent customer service and function on a high level as a business and practice consultant, and must cultivate and maintain strong relationships with his/her Area Sales Managers (ASMs) and Clinical Training Manager (CTMs). The TAPDM must also exhibit effective organizational, communication and territory management skills, submit expenses regularly, and adhere to all corporate protocols and regulatory and compliance guidelines.   Essential Duties/Responsibilities: • Responsible for increasing customer utilization of NSTS and meeting assigned territory sales goals. • Completes all necessary Sales Training requirements and gains familiarity with all information, data, protocols, regulations and resources necessary to effectively carry out the duties of the TAPDM job function. Obtains clinical certification to train customers on proper operation of NeuroStar system and use of TrakStar software. • Conducts regular business reviews with existing customers to identify opportunities for growth and areas for NeuroStar program improvement. • Implement the 5 Stars success program to measure ability and track success with each practice. • Provides a high level of ongoing customer service to all customers and proactively leverages all available resources in support of his/her accounts. • Participates in regular one-on-one conversations with Regional Practice Manager (RPM) to review: previous and upcoming week’s activities with a strong focus on revenue generating activities, progress towards sales goals, individual customer needs, ongoing strategies to drive business and volume growth, key appointments in which RPM’s involvement may be required, etc. • Works closely with RPM to achieve agreed upon performance and professional development goals, participates in regular field rides and performance reviews, and remains receptive to all coaching and suggestions for improvement provided by RPM. • Completes all required administrative and reporting duties consistently and in accordance with established deadlines. • Manages all training needs of customers throughout assigned territory and coordinates clinical training events with the region’s CTMs. • Works closely with local ASMs to stay informed of potential sales to new customers. • Utilizes and leverages all resources and personnel available to the PDM in order to enhance customer support and satisfaction. • Uses sales analysis reports to track and manage his/ her territory and identify opportunities for sales revenue growth. • Manages key customer relationships in an evolving business environment; frequently identifies opportunities that could emerge into grander scale opportunities as well as best practices in customers that they share within and across the regions • Maintains familiarity with the process of directing customers to the Medical Affairs team for requests for medical information and clinical study support through the Investigator Initiated Trial program. • Works with Customer Support team to meet the needs and requests of all customers on a daily basis. • Partners closely with Clinical Training team to ensure that all clinical directives and protocols are followed properly. Reaches out as needed to the Clinical Training team to provide relevant feedback and seek guidance as clinical questions and/ or concerns arise in the field. • Utilize NS marketing materials to strategically partner with customers to grow the awareness inside the brick and mortar as well as the cyber storefront to highlight brand awareness and treat more patients. • Works with Reimbursement team to provide reimbursement support to all customers. • Participates in special projects, feedback committees, assigned activities, etc. as needed/ requested. • Complies with all laws, regulations and company policies relevant to his/her responsibilities. Remains compliant with the budget guidelines provided by the Company relating to travel, entertainment and other expenses. Maintains knowledge of compliance requirements for both the company as well as within our industry. • Other Duties as needed or required   Knowledge, Skill, and Abilities: • Excellent communication and presentation skills. • Strong interpersonal and organizational skills. • Understand how to execute internal and external marketing plans to drive patient and brand awareness on the local level • Understanding of requirements for implementing a new/disruptive technology within a practice. • Computer proficiency in email, presentation programs, word processing, spreadsheets, Salesforce.com or similar CRM system. • Ability to recognize problems and take corrective measures.   Education and Experience: • Bachelor’s Degree in sales, marketing, or similar field required. • Prior experience in a sales related role that had quotas and involved growing accounts preferred. • Demonstrated success in building and maintaining customer relationships. • Experience planning, operationalizing and supporting new service lines/ therapeutic treatment programs from the ground up. • Proven ability to achieve assigned sales goals and revenue targets. • Experience working in a highly regulated industry and complying with strict regulations, policies and procedures. • Valid Driver’s license.   Preferred Skills: • If Pharma or Biotech background, preference for experience in a biotech “Buy and Bill” model. Call points most applicable - gastroenterology, neurology, rheumatology, dermatology or oncology either in office or hospital setting.   Physical Requirements: Standing/Sitting: 100% combination Walking/Bending/Stooping: 100% combination Lifting Requirements: Able to lift to 25 pounds Travel by air, rail, auto (% of time): Able and willing to travel up to 70% of the time.   For job positions in CA, CO, WA, and NYC, the salary is fixed at $75,000 USD with an estimated commission of $25,000 USD dependent upon on performance to targets. In addition to a competitive overall compensation package, Neuronetics offers restricted stock units (depending on job band and subject to Compensation Committee approval), and a comprehensive benefits package including: selected candidate will be eligible to participate in the Company’s employee benefit plans, which currently include: health insurance; dental insurance; vision insurance; optional supplemental medical insurance; health savings and flexible spending accounts; company-paid life insurance and additional voluntary life insurance; company-paid short term disability and long term disability insurance; participation in a 401(k) savings and investment plan with company contribution; and paid time off. If applicable and required under state law, the successful candidate will also be eligible for paid sick leave. These benefits are subject to plan terms, company policies and are subject to change.     *Applicants must be authorized to work for any employer in the US. We are unable to sponsor or assume responsibility for employment visa/work authorization at this time. Neuronetics is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Neuronetics makes hiring decisions based solely on qualifications, merit, business needs at the time.
Category
Sales
Position Type
Regular Full-Time
Location US-TX-Dallas
ID 2024-1196
Position Overview: The Travelling Associate Practice Development Manager (TAPDM) is responsible for driving NeuroStar Treatment Session (NSTS) volume and revenue growth within existing customer accounts that are contracted through a price per use model. The TAPDM supports our territory assigned development managers and is expected to travel up to 70% of the time as part of their responsibilities. The TAPDM is expected to demonstrate professionalism and a commitment to excellence at all times, while also exhibiting a high level of ethical behavior. The TAPDM is also expected to produce a sales volume of NSTS at or above his/her assigned quota and meet corporate performance objectives. The TAPDM must deliver excellent customer service and function on a high level as a business and practice consultant, and must cultivate and maintain strong relationships with his/her Area Sales Managers (ASMs) and Clinical Training Manager (CTMs). The TAPDM must also exhibit effective organizational, communication and territory management skills, submit expenses regularly, and adhere to all corporate protocols and regulatory and compliance guidelines.   Essential Duties/Responsibilities: • Responsible for increasing customer utilization of NSTS and meeting assigned territory sales goals. • Completes all necessary Sales Training requirements and gains familiarity with all information, data, protocols, regulations and resources necessary to effectively carry out the duties of the TAPDM job function. Obtains clinical certification to train customers on proper operation of NeuroStar system and use of TrakStar software. • Conducts regular business reviews with existing customers to identify opportunities for growth and areas for NeuroStar program improvement. • Implement the 5 Stars success program to measure ability and track success with each practice. • Provides a high level of ongoing customer service to all customers and proactively leverages all available resources in support of his/her accounts. • Participates in regular one-on-one conversations with Regional Practice Manager (RPM) to review: previous and upcoming week’s activities with a strong focus on revenue generating activities, progress towards sales goals, individual customer needs, ongoing strategies to drive business and volume growth, key appointments in which RPM’s involvement may be required, etc. • Works closely with RPM to achieve agreed upon performance and professional development goals, participates in regular field rides and performance reviews, and remains receptive to all coaching and suggestions for improvement provided by RPM. • Completes all required administrative and reporting duties consistently and in accordance with established deadlines. • Manages all training needs of customers throughout assigned territory and coordinates clinical training events with the region’s CTMs. • Works closely with local ASMs to stay informed of potential sales to new customers. • Utilizes and leverages all resources and personnel available to the PDM in order to enhance customer support and satisfaction. • Uses sales analysis reports to track and manage his/ her territory and identify opportunities for sales revenue growth. • Manages key customer relationships in an evolving business environment; frequently identifies opportunities that could emerge into grander scale opportunities as well as best practices in customers that they share within and across the regions • Maintains familiarity with the process of directing customers to the Medical Affairs team for requests for medical information and clinical study support through the Investigator Initiated Trial program. • Works with Customer Support team to meet the needs and requests of all customers on a daily basis. • Partners closely with Clinical Training team to ensure that all clinical directives and protocols are followed properly. Reaches out as needed to the Clinical Training team to provide relevant feedback and seek guidance as clinical questions and/ or concerns arise in the field. • Utilize NS marketing materials to strategically partner with customers to grow the awareness inside the brick and mortar as well as the cyber storefront to highlight brand awareness and treat more patients. • Works with Reimbursement team to provide reimbursement support to all customers. • Participates in special projects, feedback committees, assigned activities, etc. as needed/ requested. • Complies with all laws, regulations and company policies relevant to his/her responsibilities. Remains compliant with the budget guidelines provided by the Company relating to travel, entertainment and other expenses. Maintains knowledge of compliance requirements for both the company as well as within our industry. • Other Duties as needed or required   Knowledge, Skill, and Abilities: • Excellent communication and presentation skills. • Strong interpersonal and organizational skills. • Understand how to execute internal and external marketing plans to drive patient and brand awareness on the local level • Understanding of requirements for implementing a new/disruptive technology within a practice. • Computer proficiency in email, presentation programs, word processing, spreadsheets, Salesforce.com or similar CRM system. • Ability to recognize problems and take corrective measures.   Education and Experience: • Bachelor’s Degree in sales, marketing, or similar field required. • Prior experience in a sales related role that had quotas and involved growing accounts preferred. • Demonstrated success in building and maintaining customer relationships. • Experience planning, operationalizing and supporting new service lines/ therapeutic treatment programs from the ground up. • Proven ability to achieve assigned sales goals and revenue targets. • Experience working in a highly regulated industry and complying with strict regulations, policies and procedures. • Valid Driver’s license.   Preferred Skills: • If Pharma or Biotech background, preference for experience in a biotech “Buy and Bill” model. Call points most applicable - gastroenterology, neurology, rheumatology, dermatology or oncology either in office or hospital setting.   Physical Requirements: Standing/Sitting: 100% combination Walking/Bending/Stooping: 100% combination Lifting Requirements: Able to lift to 25 pounds Travel by air, rail, auto (% of time): Able and willing to travel up to 70% of the time.   *Applicants must be authorized to work for any employer in the US. We are unable to sponsor or assume responsibility for employment visa/work authorization at this time. Neuronetics is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Neuronetics makes hiring decisions based solely on qualifications, merit, business needs at the time.
Category
Sales
Position Type
Regular Full-Time
Location US-FL-Jacksonville
ID 2024-1195
Position Overview: The Travelling Associate Practice Development Manager (TAPDM) is responsible for driving NeuroStar Treatment Session (NSTS) volume and revenue growth within existing customer accounts that are contracted through a price per use model. The TAPDM supports our territory assigned development managers and is expected to travel up to 70% of the time as part of their responsibilities. The TAPDM is expected to demonstrate professionalism and a commitment to excellence at all times, while also exhibiting a high level of ethical behavior. The TAPDM is also expected to produce a sales volume of NSTS at or above his/her assigned quota and meet corporate performance objectives. The TAPDM must deliver excellent customer service and function on a high level as a business and practice consultant, and must cultivate and maintain strong relationships with his/her Area Sales Managers (ASMs) and Clinical Training Manager (CTMs). The TAPDM must also exhibit effective organizational, communication and territory management skills, submit expenses regularly, and adhere to all corporate protocols and regulatory and compliance guidelines.   Essential Duties/Responsibilities: • Responsible for increasing customer utilization of NSTS and meeting assigned territory sales goals. • Completes all necessary Sales Training requirements and gains familiarity with all information, data, protocols, regulations and resources necessary to effectively carry out the duties of the TAPDM job function. Obtains clinical certification to train customers on proper operation of NeuroStar system and use of TrakStar software. • Conducts regular business reviews with existing customers to identify opportunities for growth and areas for NeuroStar program improvement. • Implement the 5 Stars success program to measure ability and track success with each practice. • Provides a high level of ongoing customer service to all customers and proactively leverages all available resources in support of his/her accounts. • Participates in regular one-on-one conversations with Regional Practice Manager (RPM) to review: previous and upcoming week’s activities with a strong focus on revenue generating activities, progress towards sales goals, individual customer needs, ongoing strategies to drive business and volume growth, key appointments in which RPM’s involvement may be required, etc. • Works closely with RPM to achieve agreed upon performance and professional development goals, participates in regular field rides and performance reviews, and remains receptive to all coaching and suggestions for improvement provided by RPM. • Completes all required administrative and reporting duties consistently and in accordance with established deadlines. • Manages all training needs of customers throughout assigned territory and coordinates clinical training events with the region’s CTMs. • Works closely with local ASMs to stay informed of potential sales to new customers. • Utilizes and leverages all resources and personnel available to the PDM in order to enhance customer support and satisfaction. • Uses sales analysis reports to track and manage his/ her territory and identify opportunities for sales revenue growth. • Manages key customer relationships in an evolving business environment; frequently identifies opportunities that could emerge into grander scale opportunities as well as best practices in customers that they share within and across the regions • Maintains familiarity with the process of directing customers to the Medical Affairs team for requests for medical information and clinical study support through the Investigator Initiated Trial program. • Works with Customer Support team to meet the needs and requests of all customers on a daily basis. • Partners closely with Clinical Training team to ensure that all clinical directives and protocols are followed properly. Reaches out as needed to the Clinical Training team to provide relevant feedback and seek guidance as clinical questions and/ or concerns arise in the field. • Utilize NS marketing materials to strategically partner with customers to grow the awareness inside the brick and mortar as well as the cyber storefront to highlight brand awareness and treat more patients. • Works with Reimbursement team to provide reimbursement support to all customers. • Participates in special projects, feedback committees, assigned activities, etc. as needed/ requested. • Complies with all laws, regulations and company policies relevant to his/her responsibilities. Remains compliant with the budget guidelines provided by the Company relating to travel, entertainment and other expenses. Maintains knowledge of compliance requirements for both the company as well as within our industry. • Other Duties as needed or required   Knowledge, Skill, and Abilities: • Excellent communication and presentation skills. • Strong interpersonal and organizational skills. • Understand how to execute internal and external marketing plans to drive patient and brand awareness on the local level • Understanding of requirements for implementing a new/disruptive technology within a practice. • Computer proficiency in email, presentation programs, word processing, spreadsheets, Salesforce.com or similar CRM system. • Ability to recognize problems and take corrective measures.   Education and Experience: • Bachelor’s Degree in sales, marketing, or similar field required. • Prior experience in a sales related role that had quotas and involved growing accounts preferred. • Demonstrated success in building and maintaining customer relationships. • Experience planning, operationalizing and supporting new service lines/ therapeutic treatment programs from the ground up. • Proven ability to achieve assigned sales goals and revenue targets. • Experience working in a highly regulated industry and complying with strict regulations, policies and procedures. • Valid Driver’s license.   Preferred Skills: • If Pharma or Biotech background, preference for experience in a biotech “Buy and Bill” model. Call points most applicable - gastroenterology, neurology, rheumatology, dermatology or oncology either in office or hospital setting.   Physical Requirements: Standing/Sitting: 100% combination Walking/Bending/Stooping: 100% combination Lifting Requirements: Able to lift to 25 pounds Travel by air, rail, auto (% of time): Able and willing to travel up to 70% of the time.   *Applicants must be authorized to work for any employer in the US. We are unable to sponsor or assume responsibility for employment visa/work authorization at this time. Neuronetics is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Neuronetics makes hiring decisions based solely on qualifications, merit, business needs at the time.
Category
Sales
Position Type
Regular Full-Time
Location US-WA-Seattle
ID 2024-1194
Position Overview: The Travelling Associate Practice Development Manager (TAPDM) is responsible for driving NeuroStar Treatment Session (NSTS) volume and revenue growth within existing customer accounts that are contracted through a price per use model. The TAPDM supports our territory assigned development managers and is expected to travel up to 70% of the time as part of their responsibilities. The TAPDM is expected to demonstrate professionalism and a commitment to excellence at all times, while also exhibiting a high level of ethical behavior. The TAPDM is also expected to produce a sales volume of NSTS at or above his/her assigned quota and meet corporate performance objectives. The TAPDM must deliver excellent customer service and function on a high level as a business and practice consultant, and must cultivate and maintain strong relationships with his/her Area Sales Managers (ASMs) and Clinical Training Manager (CTMs). The TAPDM must also exhibit effective organizational, communication and territory management skills, submit expenses regularly, and adhere to all corporate protocols and regulatory and compliance guidelines.   Essential Duties/Responsibilities: • Responsible for increasing customer utilization of NSTS and meeting assigned territory sales goals. • Completes all necessary Sales Training requirements and gains familiarity with all information, data, protocols, regulations and resources necessary to effectively carry out the duties of the TAPDM job function. Obtains clinical certification to train customers on proper operation of NeuroStar system and use of TrakStar software. • Conducts regular business reviews with existing customers to identify opportunities for growth and areas for NeuroStar program improvement. • Implement the 5 Stars success program to measure ability and track success with each practice. • Provides a high level of ongoing customer service to all customers and proactively leverages all available resources in support of his/her accounts. • Participates in regular one-on-one conversations with Regional Practice Manager (RPM) to review: previous and upcoming week’s activities with a strong focus on revenue generating activities, progress towards sales goals, individual customer needs, ongoing strategies to drive business and volume growth, key appointments in which RPM’s involvement may be required, etc. • Works closely with RPM to achieve agreed upon performance and professional development goals, participates in regular field rides and performance reviews, and remains receptive to all coaching and suggestions for improvement provided by RPM. • Completes all required administrative and reporting duties consistently and in accordance with established deadlines. • Manages all training needs of customers throughout assigned territory and coordinates clinical training events with the region’s CTMs. • Works closely with local ASMs to stay informed of potential sales to new customers. • Utilizes and leverages all resources and personnel available to the PDM in order to enhance customer support and satisfaction. • Uses sales analysis reports to track and manage his/ her territory and identify opportunities for sales revenue growth. • Manages key customer relationships in an evolving business environment; frequently identifies opportunities that could emerge into grander scale opportunities as well as best practices in customers that they share within and across the regions • Maintains familiarity with the process of directing customers to the Medical Affairs team for requests for medical information and clinical study support through the Investigator Initiated Trial program. • Works with Customer Support team to meet the needs and requests of all customers on a daily basis. • Partners closely with Clinical Training team to ensure that all clinical directives and protocols are followed properly. Reaches out as needed to the Clinical Training team to provide relevant feedback and seek guidance as clinical questions and/ or concerns arise in the field. • Utilize NS marketing materials to strategically partner with customers to grow the awareness inside the brick and mortar as well as the cyber storefront to highlight brand awareness and treat more patients. • Works with Reimbursement team to provide reimbursement support to all customers. • Participates in special projects, feedback committees, assigned activities, etc. as needed/ requested. • Complies with all laws, regulations and company policies relevant to his/her responsibilities. Remains compliant with the budget guidelines provided by the Company relating to travel, entertainment and other expenses. Maintains knowledge of compliance requirements for both the company as well as within our industry. • Other Duties as needed or required   Knowledge, Skill, and Abilities: • Excellent communication and presentation skills. • Strong interpersonal and organizational skills. • Understand how to execute internal and external marketing plans to drive patient and brand awareness on the local level • Understanding of requirements for implementing a new/disruptive technology within a practice. • Computer proficiency in email, presentation programs, word processing, spreadsheets, Salesforce.com or similar CRM system. • Ability to recognize problems and take corrective measures.   Education and Experience: • Bachelor’s Degree in sales, marketing, or similar field required. • Prior experience in a sales related role that had quotas and involved growing accounts preferred. • Demonstrated success in building and maintaining customer relationships. • Experience planning, operationalizing and supporting new service lines/ therapeutic treatment programs from the ground up. • Proven ability to achieve assigned sales goals and revenue targets. • Experience working in a highly regulated industry and complying with strict regulations, policies and procedures. • Valid Driver’s license.   Preferred Skills: • If Pharma or Biotech background, preference for experience in a biotech “Buy and Bill” model. Call points most applicable - gastroenterology, neurology, rheumatology, dermatology or oncology either in office or hospital setting.   Physical Requirements: Standing/Sitting: 100% combination Walking/Bending/Stooping: 100% combination Lifting Requirements: Able to lift to 25 pounds Travel by air, rail, auto (% of time): Able and willing to travel up to 70% of the time.   For job positions in CA, CO, WA, and NYC, the salary is fixed at $75,000 USD with an estimated commission of $25,000 USD dependent upon on performance to targets. In addition to a competitive overall compensation package, Neuronetics offers restricted stock units (depending on job band and subject to Compensation Committee approval), and a comprehensive benefits package including: selected candidate will be eligible to participate in the Company’s employee benefit plans, which currently include: health insurance; dental insurance; vision insurance; optional supplemental medical insurance; health savings and flexible spending accounts; company-paid life insurance and additional voluntary life insurance; company-paid short term disability and long term disability insurance; participation in a 401(k) savings and investment plan with company contribution; and paid time off calculated as .625 per pay period worked for vacation time and .29166 per pay period for personal time. If applicable and required under state law, the successful candidate will also be eligible for paid sick leave. These benefits are subject to plan terms, company policies and are subject to change.   *Applicants must be authorized to work for any employer in the US. We are unable to sponsor or assume responsibility for employment visa/work authorization at this time. Neuronetics is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Neuronetics makes hiring decisions based solely on qualifications, merit, business needs at the time.
Category
Sales
Position Type
Regular Full-Time
Location US-CA-San Francisco
ID 2024-1193
Position Overview: The Travelling Associate Practice Development Manager (TAPDM) is responsible for driving NeuroStar Treatment Session (NSTS) volume and revenue growth within existing customer accounts that are contracted through a price per use model. The TAPDM supports our territory assigned development managers and is expected to travel up to 70% of the time as part of their responsibilities. The TAPDM is expected to demonstrate professionalism and a commitment to excellence at all times, while also exhibiting a high level of ethical behavior. The TAPDM is also expected to produce a sales volume of NSTS at or above his/her assigned quota and meet corporate performance objectives. The TAPDM must deliver excellent customer service and function on a high level as a business and practice consultant, and must cultivate and maintain strong relationships with his/her Area Sales Managers (ASMs) and Clinical Training Manager (CTMs). The TAPDM must also exhibit effective organizational, communication and territory management skills, submit expenses regularly, and adhere to all corporate protocols and regulatory and compliance guidelines.   Essential Duties/Responsibilities: • Responsible for increasing customer utilization of NSTS and meeting assigned territory sales goals. • Completes all necessary Sales Training requirements and gains familiarity with all information, data, protocols, regulations and resources necessary to effectively carry out the duties of the TAPDM job function. Obtains clinical certification to train customers on proper operation of NeuroStar system and use of TrakStar software. • Conducts regular business reviews with existing customers to identify opportunities for growth and areas for NeuroStar program improvement. • Implement the 5 Stars success program to measure ability and track success with each practice. • Provides a high level of ongoing customer service to all customers and proactively leverages all available resources in support of his/her accounts. • Participates in regular one-on-one conversations with Regional Practice Manager (RPM) to review: previous and upcoming week’s activities with a strong focus on revenue generating activities, progress towards sales goals, individual customer needs, ongoing strategies to drive business and volume growth, key appointments in which RPM’s involvement may be required, etc. • Works closely with RPM to achieve agreed upon performance and professional development goals, participates in regular field rides and performance reviews, and remains receptive to all coaching and suggestions for improvement provided by RPM. • Completes all required administrative and reporting duties consistently and in accordance with established deadlines. • Manages all training needs of customers throughout assigned territory and coordinates clinical training events with the region’s CTMs. • Works closely with local ASMs to stay informed of potential sales to new customers. • Utilizes and leverages all resources and personnel available to the PDM in order to enhance customer support and satisfaction. • Uses sales analysis reports to track and manage his/ her territory and identify opportunities for sales revenue growth. • Manages key customer relationships in an evolving business environment; frequently identifies opportunities that could emerge into grander scale opportunities as well as best practices in customers that they share within and across the regions • Maintains familiarity with the process of directing customers to the Medical Affairs team for requests for medical information and clinical study support through the Investigator Initiated Trial program. • Works with Customer Support team to meet the needs and requests of all customers on a daily basis. • Partners closely with Clinical Training team to ensure that all clinical directives and protocols are followed properly. Reaches out as needed to the Clinical Training team to provide relevant feedback and seek guidance as clinical questions and/ or concerns arise in the field. • Utilize NS marketing materials to strategically partner with customers to grow the awareness inside the brick and mortar as well as the cyber storefront to highlight brand awareness and treat more patients. • Works with Reimbursement team to provide reimbursement support to all customers. • Participates in special projects, feedback committees, assigned activities, etc. as needed/ requested. • Complies with all laws, regulations and company policies relevant to his/her responsibilities. Remains compliant with the budget guidelines provided by the Company relating to travel, entertainment and other expenses. Maintains knowledge of compliance requirements for both the company as well as within our industry. • Other Duties as needed or required   Knowledge, Skill, and Abilities: • Excellent communication and presentation skills. • Strong interpersonal and organizational skills. • Understand how to execute internal and external marketing plans to drive patient and brand awareness on the local level • Understanding of requirements for implementing a new/disruptive technology within a practice. • Computer proficiency in email, presentation programs, word processing, spreadsheets, Salesforce.com or similar CRM system. • Ability to recognize problems and take corrective measures.   Education and Experience: • Bachelor’s Degree in sales, marketing, or similar field required. • Prior experience in a sales related role that had quotas and involved growing accounts preferred. • Demonstrated success in building and maintaining customer relationships. • Experience planning, operationalizing and supporting new service lines/ therapeutic treatment programs from the ground up. • Proven ability to achieve assigned sales goals and revenue targets. • Experience working in a highly regulated industry and complying with strict regulations, policies and procedures. • Valid Driver’s license.   Preferred Skills: • If Pharma or Biotech background, preference for experience in a biotech “Buy and Bill” model. Call points most applicable - gastroenterology, neurology, rheumatology, dermatology or oncology either in office or hospital setting.   Physical Requirements: Standing/Sitting: 100% combination Walking/Bending/Stooping: 100% combination Lifting Requirements: Able to lift to 25 pounds Travel by air, rail, auto (% of time): Able and willing to travel up to 70% of the time.   For job positions in CA, CO, WA, and NYC, the salary is fixed at $75,000 USD with an estimated commission of $25,000 USD dependent upon on performance to targets. In addition to a competitive overall compensation package, Neuronetics offers restricted stock units (depending on job band and subject to Compensation Committee approval), and a comprehensive benefits package including: selected candidate will be eligible to participate in the Company’s employee benefit plans, which currently include: health insurance; dental insurance; vision insurance; optional supplemental medical insurance; health savings and flexible spending accounts; company-paid life insurance and additional voluntary life insurance; company-paid short term disability and long term disability insurance; participation in a 401(k) savings and investment plan with company contribution; and paid time off. If applicable and required under state law, the successful candidate will also be eligible for paid sick leave. These benefits are subject to plan terms, company policies and are subject to change.   *Applicants must be authorized to work for any employer in the US. We are unable to sponsor or assume responsibility for employment visa/work authorization at this time. Neuronetics is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Neuronetics makes hiring decisions based solely on qualifications, merit, business needs at the time.
Category
Sales
Position Type
Regular Full-Time
Location US-NC-Raleigh
ID 2024-1191
Position Overview: The Travelling Associate Practice Development Manager (TAPDM) is responsible for driving NeuroStar Treatment Session (NSTS) volume and revenue growth within existing customer accounts that are contracted through a price per use model. The TAPDM supports our territory assigned development managers and is expected to travel up to 70% of the time as part of their responsibilities. The TAPDM is expected to demonstrate professionalism and a commitment to excellence at all times, while also exhibiting a high level of ethical behavior. The TAPDM is also expected to produce a sales volume of NSTS at or above his/her assigned quota and meet corporate performance objectives. The TAPDM must deliver excellent customer service and function on a high level as a business and practice consultant, and must cultivate and maintain strong relationships with his/her Area Sales Managers (ASMs) and Clinical Training Manager (CTMs). The TAPDM must also exhibit effective organizational, communication and territory management skills, submit expenses regularly, and adhere to all corporate protocols and regulatory and compliance guidelines.   Essential Duties/Responsibilities: • Responsible for increasing customer utilization of NSTS and meeting assigned territory sales goals. • Completes all necessary Sales Training requirements and gains familiarity with all information, data, protocols, regulations and resources necessary to effectively carry out the duties of the TAPDM job function. Obtains clinical certification to train customers on proper operation of NeuroStar system and use of TrakStar software. • Conducts regular business reviews with existing customers to identify opportunities for growth and areas for NeuroStar program improvement. • Implement the 5 Stars success program to measure ability and track success with each practice. • Provides a high level of ongoing customer service to all customers and proactively leverages all available resources in support of his/her accounts. • Participates in regular one-on-one conversations with Regional Practice Manager (RPM) to review: previous and upcoming week’s activities with a strong focus on revenue generating activities, progress towards sales goals, individual customer needs, ongoing strategies to drive business and volume growth, key appointments in which RPM’s involvement may be required, etc. • Works closely with RPM to achieve agreed upon performance and professional development goals, participates in regular field rides and performance reviews, and remains receptive to all coaching and suggestions for improvement provided by RPM. • Completes all required administrative and reporting duties consistently and in accordance with established deadlines. • Manages all training needs of customers throughout assigned territory and coordinates clinical training events with the region’s CTMs. • Works closely with local ASMs to stay informed of potential sales to new customers. • Utilizes and leverages all resources and personnel available to the PDM in order to enhance customer support and satisfaction. • Uses sales analysis reports to track and manage his/ her territory and identify opportunities for sales revenue growth. • Manages key customer relationships in an evolving business environment; frequently identifies opportunities that could emerge into grander scale opportunities as well as best practices in customers that they share within and across the regions • Maintains familiarity with the process of directing customers to the Medical Affairs team for requests for medical information and clinical study support through the Investigator Initiated Trial program. • Works with Customer Support team to meet the needs and requests of all customers on a daily basis. • Partners closely with Clinical Training team to ensure that all clinical directives and protocols are followed properly. Reaches out as needed to the Clinical Training team to provide relevant feedback and seek guidance as clinical questions and/ or concerns arise in the field. • Utilize NS marketing materials to strategically partner with customers to grow the awareness inside the brick and mortar as well as the cyber storefront to highlight brand awareness and treat more patients. • Works with Reimbursement team to provide reimbursement support to all customers. • Participates in special projects, feedback committees, assigned activities, etc. as needed/ requested. • Complies with all laws, regulations and company policies relevant to his/her responsibilities. Remains compliant with the budget guidelines provided by the Company relating to travel, entertainment and other expenses. Maintains knowledge of compliance requirements for both the company as well as within our industry. • Other Duties as needed or required   Knowledge, Skill, and Abilities: • Excellent communication and presentation skills. • Strong interpersonal and organizational skills. • Understand how to execute internal and external marketing plans to drive patient and brand awareness on the local level • Understanding of requirements for implementing a new/disruptive technology within a practice. • Computer proficiency in email, presentation programs, word processing, spreadsheets, Salesforce.com or similar CRM system. • Ability to recognize problems and take corrective measures.   Education and Experience: • Bachelor’s Degree in sales, marketing, or similar field required. • Prior experience in a sales related role that had quotas and involved growing accounts preferred. • Demonstrated success in building and maintaining customer relationships. • Experience planning, operationalizing and supporting new service lines/ therapeutic treatment programs from the ground up. • Proven ability to achieve assigned sales goals and revenue targets. • Experience working in a highly regulated industry and complying with strict regulations, policies and procedures. • Valid Driver’s license.   Preferred Skills: • If Pharma or Biotech background, preference for experience in a biotech “Buy and Bill” model. Call points most applicable - gastroenterology, neurology, rheumatology, dermatology or oncology either in office or hospital setting.   Physical Requirements: Standing/Sitting: 100% combination Walking/Bending/Stooping: 100% combination Lifting Requirements: Able to lift to 25 pounds Travel by air, rail, auto (% of time): Able and willing to travel up to 70% of the time.   *Applicants must be authorized to work for any employer in the US. We are unable to sponsor or assume responsibility for employment visa/work authorization at this time. Neuronetics is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Neuronetics makes hiring decisions based solely on qualifications, merit, business needs at the time.
Category
Sales
Position Type
Regular Full-Time
Location US-PA-Malvern
ID 2024-1188
As a Senior Talent Acquisition Specialist, you will play a pivotal role in identifying, attracting, and acquiring top-tier talent to contribute to our dynamic and innovative medical device team. This position requires a seasoned professional with a strong background in talent acquisition, particularly in the medical device industry, and expertise in developing and executing social media campaigns and employment branding strategies.   Essential Duties/Responsibilities:   Candidate Sourcing & Recruitment - Utilize various channels, including job boards, professional networks, and industry events, to proactively source and engage with high-caliber candidates. - Implement innovative sourcing techniques to tap into diverse talent pools and ensure a robust pipeline of qualified candidates. - Guide candidates through the candidate interview and hiring process. Strategy - Lead end-to-end recruitment process for various roles within the organization. - Collaborate with hiring managers to understand team needs, define job requirements, and develop comprehensive recruitment strategies. Social Media Campaigns - Devise and implement creative and impactful social media campaigns to attract passive and active candidates. - Utilize platforms such as LinkedIn, Twitter, Glassdoor, and other relevant channels to build and maintain a strong employer brand presence. - Execute employment branding initiatives to showcase Neuronetics as an employer of choice. Relationship Building - Cultivate and maintain strong relationships with candidates, hiring managers, and internal stakeholders to ensure a positive candidate experience and successful placements. - Act as a brand ambassador, representing Neuronetics at industry events and networking functions. Metrics and Reporting - Establish and monitor key recruitment metrics to assess the effectiveness of talent acquisition strategies - Provide regular reports and analysis to leadership, offering insights and recommendations for continuous improvement. Onboarding Tasks - Ensure seamless onboarding experience by putting new hires through onboarding steps including creating offer letters, conducting background checks, communicating updates to hiring managers and candidates, conducting HR orientation session on specific start dates, and scheduling other onboarding collaboration sessions across departments. - Lead the 30/60/90 day check in process with new hires, including sharing employee Predictive Index results. Internal Communications - Implement internal communications strategy to keep employees informed about talent acquisition initiatives, company news, and updates. - Collaborate with various departments to ensure consistent and effective communication across organization. - Keep company intranet up to date with current news and events. Other duties as assigned    Knowledge, Skill, and Abilities:   - Proven success in developing and executing social media campaigns and employment branding initiatives. - Familiarity with current trends in recruitment technology and social media platforms. - Excellent communication and interpersonal skills. - Ability to manage multiple priorities and thrive in a fast-paced environment. - Advanced technical skills in MS Products like PowerPoint, Excel, Word, Sharepoint as well as Applicant Tracking Systems, Google products.   Education and Experience: - Bachelor's degree in Human Resources, Business, or a related field. - Previous experience in high volume, full cycle recruitment with a focus on the healthcare or medical device industry.   Physical Requirements - Standing/Sitting 50/50% - Walking/Bending/Stooping 25% - Lifting Requirements 10% - Travel by air, rail, auto (% of time) 10-15% (potential travel to career fairs or networking events)   *Applicants must be authorized to work for any employer in the US. We are unable to sponsor or assume responsibility for employment visa/work authorization at this time.  Neuronetics is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Neuronetics makes hiring decisions based solely on qualifications, merit, business needs at the time.
Category
Human Resources
Position Type
Regular Full-Time
Location US-IL-Chicago
ID 2024-1186
Position Overview: The Travelling Associate Practice Development Manager (TAPDM) is responsible for driving NeuroStar Treatment Session (NSTS) volume and revenue growth within existing customer accounts that are contracted through a price per use model. The TAPDM supports our territory assigned development managers and is expected to travel up to 70% of the time as part of their responsibilities. The TAPDM is expected to demonstrate professionalism and a commitment to excellence at all times, while also exhibiting a high level of ethical behavior. The TAPDM is also expected to produce a sales volume of NSTS at or above his/her assigned quota and meet corporate performance objectives. The TAPDM must deliver excellent customer service and function on a high level as a business and practice consultant, and must cultivate and maintain strong relationships with his/her Area Sales Managers (ASMs) and Clinical Training Manager (CTMs). The TAPDM must also exhibit effective organizational, communication and territory management skills, submit expenses regularly, and adhere to all corporate protocols and regulatory and compliance guidelines.   Essential Duties/Responsibilities: • Responsible for increasing customer utilization of NSTS and meeting assigned territory sales goals. • Completes all necessary Sales Training requirements and gains familiarity with all information, data, protocols, regulations and resources necessary to effectively carry out the duties of the TAPDM job function. Obtains clinical certification to train customers on proper operation of NeuroStar system and use of TrakStar software. • Conducts regular business reviews with existing customers to identify opportunities for growth and areas for NeuroStar program improvement. • Implement the 5 Stars success program to measure ability and track success with each practice. • Provides a high level of ongoing customer service to all customers and proactively leverages all available resources in support of his/her accounts. • Participates in regular one-on-one conversations with Regional Practice Manager (RPM) to review: previous and upcoming week’s activities with a strong focus on revenue generating activities, progress towards sales goals, individual customer needs, ongoing strategies to drive business and volume growth, key appointments in which RPM’s involvement may be required, etc. • Works closely with RPM to achieve agreed upon performance and professional development goals, participates in regular field rides and performance reviews, and remains receptive to all coaching and suggestions for improvement provided by RPM. • Completes all required administrative and reporting duties consistently and in accordance with established deadlines. • Manages all training needs of customers throughout assigned territory and coordinates clinical training events with the region’s CTMs. • Works closely with local ASMs to stay informed of potential sales to new customers. • Utilizes and leverages all resources and personnel available to the PDM in order to enhance customer support and satisfaction. • Uses sales analysis reports to track and manage his/ her territory and identify opportunities for sales revenue growth. • Manages key customer relationships in an evolving business environment; frequently identifies opportunities that could emerge into grander scale opportunities as well as best practices in customers that they share within and across the regions • Maintains familiarity with the process of directing customers to the Medical Affairs team for requests for medical information and clinical study support through the Investigator Initiated Trial program. • Works with Customer Support team to meet the needs and requests of all customers on a daily basis. • Partners closely with Clinical Training team to ensure that all clinical directives and protocols are followed properly. Reaches out as needed to the Clinical Training team to provide relevant feedback and seek guidance as clinical questions and/ or concerns arise in the field. • Utilize NS marketing materials to strategically partner with customers to grow the awareness inside the brick and mortar as well as the cyber storefront to highlight brand awareness and treat more patients. • Works with Reimbursement team to provide reimbursement support to all customers. • Participates in special projects, feedback committees, assigned activities, etc. as needed/ requested. • Complies with all laws, regulations and company policies relevant to his/her responsibilities. Remains compliant with the budget guidelines provided by the Company relating to travel, entertainment and other expenses. Maintains knowledge of compliance requirements for both the company as well as within our industry. • Other Duties as needed or required   Knowledge, Skill, and Abilities: • Excellent communication and presentation skills. • Strong interpersonal and organizational skills. • Understand how to execute internal and external marketing plans to drive patient and brand awareness on the local level • Understanding of requirements for implementing a new/disruptive technology within a practice. • Computer proficiency in email, presentation programs, word processing, spreadsheets, Salesforce.com or similar CRM system. • Ability to recognize problems and take corrective measures.   Education and Experience: • Bachelor’s Degree in sales, marketing, or similar field required. • Prior experience in a sales related role that had quotas and involved growing accounts preferred. • Demonstrated success in building and maintaining customer relationships. • Experience planning, operationalizing and supporting new service lines/ therapeutic treatment programs from the ground up. • Proven ability to achieve assigned sales goals and revenue targets. • Experience working in a highly regulated industry and complying with strict regulations, policies and procedures. • Valid Driver’s license.   Preferred Skills: • If Pharma or Biotech background, preference for experience in a biotech “Buy and Bill” model. Call points most applicable - gastroenterology, neurology, rheumatology, dermatology or oncology either in office or hospital setting.   Physical Requirements: Standing/Sitting: 100% combination Walking/Bending/Stooping: 100% combination Lifting Requirements: Able to lift to 25 pounds Travel by air, rail, auto (% of time): Able and willing to travel up to 70% of the time.   *Applicants must be authorized to work for any employer in the US. We are unable to sponsor or assume responsibility for employment visa/work authorization at this time. Neuronetics is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Neuronetics makes hiring decisions based solely on qualifications, merit, business needs at the time.
Category
Sales
Position Type
Regular Full-Time
Location US-WI-Milwaukee
ID 2024-1185
Position Overview: The Practice Development Manager (PDM) is responsible for driving NeuroStar Treatment Session (NSTS) volume and revenue growth within existing customer accounts that are contracted through a price per use model. The PDM is expected to demonstrate professionalism and a commitment to excellence at all times, while also exhibiting a high level of ethical behavior. The PDM is also expected to produce a sales volume of NSTS at or above his/her assigned quota and meet corporate performance objectives. The PDM must deliver excellent customer service and function on a high level as a business and practice consultant, and must cultivate and maintain strong relationships with his/her Area Sales Managers (ASMs) and Clinical Training Manager (CTMs). The PDM must also exhibit effective organizational, communication and territory management skills, submit expenses regularly, and adhere to all corporate protocols and regulatory and compliance guidelines.
Category
Sales
Position Type
Regular Full-Time
Location US-IL-Chicago
ID 2024-1184
Position Overview: The Practice Development Manager (PDM) is responsible for driving NeuroStar Treatment Session (NSTS) volume and revenue growth within existing customer accounts that are contracted through a price per use model. The PDM is expected to demonstrate professionalism and a commitment to excellence at all times, while also exhibiting a high level of ethical behavior. The PDM is also expected to produce a sales volume of NSTS at or above his/her assigned quota and meet corporate performance objectives. The PDM must deliver excellent customer service and function on a high level as a business and practice consultant, and must cultivate and maintain strong relationships with his/her Area Sales Managers (ASMs) and Clinical Training Manager (CTMs). The PDM must also exhibit effective organizational, communication and territory management skills, submit expenses regularly, and adhere to all corporate protocols and regulatory and compliance guidelines.
Category
Sales
Position Type
Regular Full-Time